AeroCloud CUPPS scales your airport from day one.
AeroCloud’s Common Use Passenger Processing Solutions (CUPPS) are designed to provide the tools for Airports, FBOs, Ground Handlers and Airlines to allow airport passengers to move efficiently from arrival to boarding.
By enabling shared use of check-in desks, gates, and processing infrastructure, AeroCloud CUPPS improves space utilisation, reduces operating costs, and increases flexibility across the terminal.
Reduce costs. Increase operational efficiency.
Seamless Journeys
Optimized Space
Cloud Native
Fast, Flexible Deployment
Why Common-Use Matters
With passenger volumes rising and operational pressure at an all-time high, your CUPPS solution can’t afford to slow you down. AeroCloud CUPPS is built for airports: flexible, intelligent, and ready to scale from day one. Whether you’re onboarding a new carrier or managing peak season, AeroCloud CUPPS adapts without friction.
No downtime. No disruption. No delays.
3 Ways CUPPS Improves Airport Efficiency and Reduces Costs
By enabling any airline to use any available check-in desk or gate dynamically, AeroCloud CUPPS unlocks greater operational flexibility and maximizes space utilization, helping airports move more passengers through the terminal without expanding infrastructure.
AeroCloud CUPPS reduces capital expenditure by up to 30% and airline operating costs by up to 15% per passenger with a common infrastructure. Built on IATA standards, it streamlines operations, cuts hardware needs, and optimizes space while improving passenger flow.
AeroCloud CUPPS can increase resource utilization by up to 50% as gates and check-in desks can be dynamically allocated to any airline. CUPPS optimizes space and hardware usage, enhances flexibility, and eliminates dedicated facilities, optimizing airport operations.
AeroCloud Passenger Processing Solutions
Use
Desktop
AeroCloud Desktop is a fully managed, common-use desktop platform designed for airports, handling agents, and airlines. Streamline operations and ensure secure, flexible access across all airport workstations.
- The system is in a virtualized desktop, hosted in our data center or on a physical PC desktop. It can be remotely monitored and centrally managed by AeroCloud.
- Simply log in to the secure system, and get the desk up and running in under 60 seconds.
- Staff members can use CUPPS Desktops almost instantly, with no training required.
- All major DCS systems already operate on our platform.
- The system captures all relevant data with a web-based platform for viewing reports, including desk usage, device counts, and passenger data.
Control
System
Our complete Departure Control System includes a Weight & Balance Module and full check-in and boarding management. Optimise passenger processing while maintaining safety and compliance.
- Generate Baggage Loading Instruction Reports (LIR) and Load Sheets for local staff or CLC.
- Communicate in real time between load controllers and operating stations to resolve issues faster and streamline passenger & baggage handling.
- Send and receive all standard IATA message types. Stay fully compliant with UK IAPI and international MQ links.
- Access the platform from any device, anywhere, giving staff flexibility while keeping operations smooth.
- Multiple carriers can share check-in and bag tag kiosks, increasing passenger autonomy, reducing queues, and expanding check-in capabilities.
Verification
Systems
Automate passenger verification and security checks with AeroCloud’s security scanning software, enhancing safety and reducing operational delays. With real-time data from our other systems and operational use history, we can build a picture of the full passenger journey to provide a real-time overview of airport terminal operational and expected passenger flows.
- Provides airport staff with a simple and fast boarding pass verification interface.
- Delivers the accurate tracking of passengers’ journeys from arrival to departure, as well as authenticating and validating individuals’ travel status.
- Feeds directly into our DCS, displaying the time stamp of each security touchpoint.
- Integrates with various automated gates for passenger self-scanning.
- Can validate other tickets, including Fast Track queues and Lounge Access.
- Our optional mobile app runs on both IOS and Android devices.
Solutions
Enable passengers to check in independently with AeroCloud self-service solutions, improving efficiency, reducing queues, and optimising airport operations.
- Give passengers the freedom to check in independently using kiosks or mobile devices. Reduce reliance on staffed desks while improving flow through the check-in hall.
- Support single-step or multi-step bag drop processes depending on your operational requirements. Adapt your self-service setup as passenger volumes and airline needs change.
- Slimline kiosks integrate easily into existing terminal layouts, helping airports maximise the use of available space without major infrastructure changes.
- Support multiple airlines at the same self-service check-in kiosk. Optimise shared areas and reduce congestion during peak periods.
