Common Use Desktop

Turn fixed airport infrastructure into something that’s flexible, fast, and shared with AeroCloud’s Common Use Desktop. As one of our most successful passenger processing systems, airports can now utilize the full extent of their desktops, with no more closed desks or long lines. 

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Handle Agents & Airlines With Ease with Shared Common Use Desktops

In crowded airports, closed desks often sit empty due to only being able to access one airline’s software. With AeroCloud, we solve that issue for you. All airlines can now easily access and share the same desk – the airline simply logs in to our Cloud technology, and that desk now becomes their system. Our Common Use Desktops allow:

Fully managed, cloud-hosted, secure desktops
Airports to share desks and equipment, quickly switching between airline systems
More passengers & airlines handled in one space
Everything becomes faster, more flexible, and more efficient
Our system is fully IATA CUPPS compliant and certified

Discover Innovative Benefits from Cloud-Based Airport Software

Our system uses an incredibly easy-to-use interface, providing instant access to any application required at an airport. Find more incredible benefits, like:

Reduce operational costs
A fully managed software

The system is in a virtualized desktop, hosted in our data center or on a physical PC desktop. It can be remotely monitored and centrally managed by AeroCloud.

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Secure, safe solutions

Our desktops are secure and hardened by default to prevent the risk of infection or misuse.

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Speedy & reliable

Simply log in to the system, and get the desk up and running in a flash.

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Constant DCS and airline support

All major DCS systems already operate on our platform. After logging in, our simple graphical menu gives users a list of airlines to select.

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API and data integration

The system captures all relevant data with a web-based platform for viewing reports, including desk usage, device counts, and passenger data.

Expert Driven Support
Minimal training required

Staff members can use the Desktops almost instantly, with no training required.

How Do Our Common Use Desktops Work?

Our cloud-based airport software has been designed to iron out any friction, waiting, or complexities when it comes to check-in desks. Without worrying about having to build a new terminal to house more desks, airports can utilize desks that are already available with our Common Use Desktop module.

The system is made up of two core components:

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AeroCloud Software

The hub of technological intelligence

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Physical Hardware

The desks, printers, and scanners used in airports

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With AeroCloud Optic, we have accurate information that allows us to plan more effectively at an operational level while also helping to inform decision-making for marketing and spending per head in retail and concession environments. We’ve never been able to do this in the past – it is the holy grail of commercial activity in an airport.

Common Use Desktop FAQs

Without AeroCloud’s CUPPS systems, airports might struggle with long queues and a poor passenger experience. With CUPPS, airlines can log into any desk or gate, and the software will run perfectly through shared hardware. It’s also a massive cost saving – maintaining different types of printers and scanners for different airlines can be quite hard logistically. Find more benefits of CUPPS with our blog. 

Here at AeroCloud, we offer unlimited user licenses per desktop. And, because our systems are cloud-based, we can get flight management systems or gate management live in just a matter of days. There are plenty of reasons why you should collaborate with AeroCloud – find out why for yourself.

Yes, AeroCloud’s Common Use Desktop system is designed to be a universal translator across all airline applications, letting them run on one single piece of hardware without interfering with each other. If an airline’s application is CUPPS-compliant, it can communicate with any printer or scanner at CUPPS-enabled desks globally. 

The Common Use Desktop system is incredibly easy to use, with staff members requiring no training to use it. Agents are greeted with a simple interface, requiring a secure login display and a list of airlines, letting them simply click the logo of the airline they require.

No, the main basis of the model lives in highly secure data centers, meaning that your desktop connects to cloud servers via a standard internet connection. All you need is a stable internet connection, and you’re ready to log in.

Around-the-clock support from your local support agents

At AeroCloud, we are committed to keeping your operations running smoothly with our world-class technical support service. Our dedicated team of experts is available around the clock, providing fast, reliable, and personalized assistance whenever you need it.

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Get started with AeroCloud

Ready to simplify operations and elevate performance? Explore how AeroCloud’s all-in-one platform helps airports streamline workflows, improve passenger flow, and future-proof operations. Seamlessly, intelligently, and together.

  • Improves collaboration across the airport
  • Enables innovation and growth
  • Available from anywhere and on any device
  • No limits on users. No charges for user licenses
  • Automates manual tasks