Real-time baggage software for airports
Track every bag, protect every SLA, and keep passengers informed, without adding headcount or hardware.
AeroCloud’s Baggage Operation System replaces the spreadsheets, whiteboards, and radio calls still running most baggage halls with a live, cloud-native view of every flight and every belt. Handlers, supervisors, and operations teams work from one real-time picture, on any device on the floor.
Built for the baggage hall
Baggage operations face a unique mix of pressures:
- Mishandled baggage costs the industry $5 billion every year
- 41% of it happens during transfers, the lowest-visibility point in the journey
- Airlines want proof of SLA performance, not someone’s memory
- Lean teams managing seasonal peaks on legacy, manual tools
BOS gives teams the visibility, speed, and accountability to stay ahead, shift after shift.
Real-time visibility
Water tight accountability
Cloud Native
Fast, Flexible Deployment
Baggage Operations System
Turn every bag tap into real-time operational data.
With one-tap first bag and last bag capture, your handlers turn everyday actions into a live picture of the operation and a permanent record you can act on. No manual logging, no extra hardware.
What airports achieve with BOS:
- Hours of staff time saved every shift on manual tracking and radio calls
- Faster block-to-first-bag times through smarter, real-time belt allocation
- Fewer SLA disputes, settled from a PIN-based audit trail instead of memory
- Higher passenger satisfaction from live updates pushed straight to baggage displays
By replacing spreadsheets, whiteboards, and radio with real-time data, teams make faster decisions and prove performance, without adding headcount or hardware.
Key Features
Two interfaces, one live baggage picture. Handlers work the floor, supervisors and ops teams configure and report, all in the browser.
Live flight and belt views
Handlers see upcoming flights, ETAs, on-block times, and assigned belts on any device, always current. Configurable look-back and look-ahead windows.
One-tap first bag and last bag
Mark first and last bag in a single tap, with a supervisor undo guard and auto-close if a belt is left open.
Dynamic belt allocation
Reassign carousels in seconds from a full-day timeline that runs three days back to two days ahead. Unassigned flights are flagged automatically.
PIN-based audit log
Every action recorded against the signed-in PIN. Filter by date, user, or action type, and export to Excel.
Performance reporting
Track total flights processed, average block-to-first-bag time, turnaround, and handler compliance, by airline or airport-wide.
Configurable by device and terminal
Per-device setup, filters by airline, route, or flight type, and role-based access for handlers and supervisors.
Airline-ready by design
AeroCloud makes it easy for airlines and handlers to operate at your airport. This makes your airport easier to do business with, which is a key advantage when competing for new routes.
Our standards-based approach means:
Ready to see how this works for your airport?
Whether your focus is commercial growth, operational efficiency, or passenger experience, AeroCloud helps Nordic airports take control and scale with confidence.
Our Support Options
Critical or Out Of Hours Support
Should you need out of hours assistance, or your issue is urgent, please contact us on the below numbers:
+1 941 259 2880
+44 20 3970 5540
If your support request is not critical, please use the email and portal support channels and we will endeavor to respond to your query as soon as possible
