Every bottleneck in your terminal has a price tag.

Stop queues before they happen with Optic

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AeroCloud Optic is an award-winning Passenger Flow Monitoring Solution (PFM) designed to provide airports with real-time visibility into queues, wait times, footfall patterns, and passenger movement.

Optic gives airport operations teams a live and clear view of the entire terminal. Staff can respond proactively, coordinate more effectively, and keep operations running smoothly.

 

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Delivers real-time, anonymous data 24/7

Capture continuous, privacy-safe operational data using existing CCTV, without compromising GDPR
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Detects real-time crowding & congestion

Instantly detect congestion, delays and SLA breaches in high-traffic areas and receive automated alerts for faster responses.
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Tracks passengers from curb to gate

Monitor passenger movement live, from curb to gate, with full visibility across all terminal zones.
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Seamless Integration

Works with current CCTV systems; scalable with added cameras to expand coverage as needed.

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Why Passenger Flow Matters

When you can’t see what’s happening across your terminal, small issues can quickly become big problems. Live visibility lets airport teams spot congestion early, respond faster and keep passengers moving seamlessly. Instead of reacting after delays build, staff can stay one step ahead throughout the day.

Passenger flow monitoring keeps operations calmer and clearer even during peak times.

Book an Optic demo

Strengthen Your Operational Visibility with AeroCloud Optic

Reduction in queue times with smarter staffing and live alerts.

25
%
Shorter Wait Times

Tracking accuracy of passenger flow across the entire terminal.

95
%+
More Accurate Data

Increase in retail revenue through dwell-time insights.

8
%
Higher Retail Revenue

AeroCloud Passenger Flow Monitoring

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KPI
Tracking
and
SLA
Monitoring

Passenger Flow Monitoring tracks how travelers move through your terminal, providing live data and historical insights to guide smarter decisions:

  • Visualize key metrics in real time; detect SLA breaches and performance dips as they happen.
  • With live alerts and 24/7 data powered by AI & ML technologies, you stay ahead of delays and make smarter and faster decisions
  • Understand dwell time in retail zones to drive smarter placement and higher spend.

 

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Boost
commercial
revenue

Queues past 5 minutes reduce dwell time in commercial zones. Every minute of congestion at security is a minute passengers aren’t spending in your terminal. With AeroCloud Optic, your operational efficiency translates into stronger non-aeronautical revenue and better overall performance.

  • Start making smarter, faster commercial decisions with real-time passenger flow intelligence.
  • Understand dwell time in retail zones to drive smarter placement and higher spend.

 

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Actionable
Dashboards

AeroCloud Optic turns raw data into clear, visual insights. Improve planning and make more confident, data-driven decisions with the Optic dashboard:

  • Tracks passenger volume by terminal area, lane, or checkpoint, giving you full visibility where it matters most.
  • Easily identify pain points and design smoother, faster flows.
  • Justify investments in expansions or new tech with hard data.

 

Leeds Bradford Airport (LBA)

Successful airports worldwide are taking control of passenger flow. Leeds Bradford Airport implemented AeroCloud Optic to gain real-time visibility across their terminal, improve their queue management, and deliver a significantly smoother journey for every passenger.

By deploying AeroCloud Optic, LBA is already seeing the impact across their new terminal:

  • Real-time insight into passenger hotspots, enabling faster and smarter resource deployment.
  • Improved queue time visibility at security, helping the team manage passenger expectations proactively.
  • A smart, scalable solution built to grow alongside LBA’s new terminal expansion.
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Play Video
CVG Airport – Cincinnati/Northern Kentucky International Airport (GMS)

Helping CVG save over

12-16 hours of staff time per month

Using AeroCloud Gate Management and forward planning

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ECP – Northwest Florida Beaches International Airport (CUPPS)

Helping ECP welcome over

1.9 million passengers annually

Using AeroCloud CUPPS, without physically building more space in their terminal.

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TPA – Tampa International Airport (GMS)

Helping Tampa International Airport coordinate over

600 Flights Per Day

Using AeroCloud Gate Management System (GMS)

See how we transformed Tampa International Airport plane duotone solid 1

Ready to find out more?

Considering using AeroCloud’s solutions at your airport? Looking to understand how AeroCloud can revolutionize your airport’s operations?
Let’s start a conversation today.