The Customer
CVG needed to maximize their gate experience
Cincinnati and Northern Kentucky International Airport (CVG) is a major hub flying passengers non-stop to more than 50 destinations. As the airport prepares for its transition to a fully common-use facility, it needed a gate management system that could give every stakeholder real-time visibility and get rid of manual processes for good.
That system had to work across CVG’s entire airfield, not just one team or one terminal, and it had to fit an airport that was still changing shape around it.
The Solution
One cloud-based system, replacing Excel entirely
CVG partnered with AeroCloud to implement a comprehensive Gate Management System, moving gate operations from manual spreadsheets to a real-time, cloud-based platform.
- Real-time gate visibility, replacing spreadsheet lookups and phone reservations entirely
- AI and machine learning driven optimization that auto-plans gate assignments and links turnarounds automatically
- Forward planning tools that give precise gate closure windows instead of blocking out an entire day
- Mobile accessibility, so the operations team manages gates from anywhere on the airfield
- Comprehensive reporting and maintenance coordination, feeding better data for accurate airline billing
The Outcome
From spreadsheets to a system that plans itself
Since going live with AeroCloud GMS, CVG has cut spreadsheets out completely and put gate planning in the hands of AI and machine learning driven optimization. Delays are down thanks to AI-driven allocation and auto-turnaround linking, and the operations team now gets real-time visibility from anywhere on the airfield, right from a mobile device.
Give your gate team up to 45+ hours per month back.
Streamline operations, enhance passenger experience, and maximize revenue with AeroCloud GMS.
