Meet the future of Passenger Processing
AeroCloud’s Common Use Passenger Processing Systems help airports, airlines, FBOs, and ground handlers move people smoothly from arrival to boarding, securely, compliantly, and at scale. We bring check-in, bag drop, identity checks, security touchpoints, Advance Passenger Information workflows, and boarding into one easy-to-use cloud system that flexes with demand.
Trusted by airports worldwide
Airports today are under pressure: rising passenger volumes, outdated infrastructure, and legacy vendors that slow you down. AeroCloud CUPPS (Common Use Passenger Processing System) changes that. Built cloud-first, fully IATA CUPPS-compliant, and proven at airports from Sarasota Bradenton to London Luton, our platform gives airports the agility to grow without costly terminal expansion.
Seamless Journeys
Optimized Space
Cloud Native
Fast, Flexible Deployment
More than technology
CUPPS is more than technology. It’s a smarter way to use your space, connect with airlines, and deliver seamless passenger journeys. With AeroCloud, you unlock faster deployment, lower costs, and future-ready scalability.
More capacity without new infrastructure
Lower cost, less hardware, easier IT
Live visibility that prevents queues
Built-in compliance and open integrations
Better passenger experience leading to more revenue
More capacity without new infrastructure – Increase passenger throughput using the footprint you already have, instead of adding terminals or counters. Reassign any desk or gate to any airline on demand; handle peaks, seasonal changes, and IRROPS without rework.
Lower cost, less hardware, easier IT – Reuse existing printers, scanners, and kiosks; cut single-purpose kit with centralised, cloud-managed updates and support.
Live visibility that prevents queues – Real-time dashboards and time-stamped events show congestion across check-in, security, immigration, and boarding so teams act before lines build.
Built-in compliance and open integrations – IATA CUPPS-aligned environment with secure, auditable workflows; direct DCS connectivity and open APIs for partners and authorities.
Better passenger experience leading to more revenue – Self-service reduces pressure at counters and delivers a consistent journey; shorter queues increase satisfaction, dwell time, and retail spend.
Powered by our industry-leading PPSM
At the core of AeroCloud CUPPS is our Passenger Processing Systems Manager (PPSM) – the brain behind your operations. PPSM gives airports complete visibility and control:
- Monitor live passenger flow across the terminal
- Spot bottlenecks before they disrupt journeys
- Streamline airline onboarding with direct DCS integrations
- Reuse and optimize existing infrastructure
The impact is real: Nashville (BNA) cut support tickets by 90% with AeroCloud CUPPS, while Cedar Rapids (CID) gained full operational visibility with PPSM.
It’s Easy for Your Airlines
Airlines love AeroCloud CUPPS because it works. Our platform is pre-integrated with major carriers and designed for fast, reliable deployment:
- American Airlines: “AeroCloud are one of the few people globally who really understands CUPPS.”
- Southwest Airlines: “By far the fastest and easiest-to-deploy Common Use platform the market has to offer.”
- United Airlines: “The team on site at CID was blown away by how quickly things were working in common use.”
Whether it’s seasonal routes, new applications, or next-gen boarding processes, AeroCloud CUPPS makes it easy for airlines to plug in and perform.
3 Reasons Why Your Airport Deserves Better CUPPS
AeroCloud CUPPS can increase resource utilization by up to 50% as gates and check-in desks can be dynamically allocated to any airline. CUPPS optimizes space and hardware usage, enhances flexibility, and eliminates dedicated facilities, optimizing airport operations.
By enabling any airline’s to dynamically use any available check-in desk or gate, AeroCloud CUPPS unlocks greater operational flexibility and maximizes space utilization, helping airports move more passengers through the terminal without expanding infrastructure.
AeroCloud CUPPS reduces capital expenditure by up to 30% and airline operating costs by up to 15% per passenger with common infrastructure. Built on IATA standards, it streamlines operations, cuts hardware needs, and optimizes space while improving passenger flow.
Cloud
vs.
On-Prem
The difference couldn’t be clearer:
with
AeroCloud
CUPPS
- Scales effortlessly – no hardware bottlenecks.
- Accessible from anywhere, on any device.
- Always on, with built-in redundancy and resilience.
- Effortless updates – no downtime, no disruption.
- Pay-as-you-go flexibility with predictable costs
Legacy
Systems
- High upfront investments in hardware and licenses.
- Expensive, difficult scaling.
- Limited access and flexibility.
- Risk of obsolescence and security vulnerabilities.
- Vendor lock-in that traps you in outdated models
The verdict is simple: Cloud is the future. And AeroCloud is cloud-native by design.
Palm Springs International Airport (PSP)
Airports worldwide are moving beyond outdated systems. Palm Springs International (PSP) is leading the way with AeroCloud CUPPS, cutting costs, boosting flexibility, and speeding up passenger processing. By making the switch to AeroCloud CUPPS, PSP has already seen incredible results:
- Seamless passenger journeys, even during peak seasons.
- Optimized space utilization and improved resource use.
- Lowers operational and capital expenses for a sustainable, future-ready airport.
Backed by Industry-Leading Support
Airports don’t just get software, they get a partner. AeroCloud support is designed around your needs:
- Follow-the-sun support: Real people, real expertise, available 24/7 across UK, US, and West Coast offices.
- On-site enablement: We train your frontline or third-party teams, reducing IT burden while keeping full AeroCloud remote backup.
- Fully managed desktop: AeroCloud owns all updates, patches, and airline issues – freeing your team to focus on passengers.
- Flexible SLA packages: From proactive monitoring to dedicated Customer Success Managers, we match your operational demands
With AeroCloud, you’re never on your own. From rollout to day-to-day ops, our team has your back 24/7.
London Luton Airport (LTN)
When London Luton Airport needed to modernize operations without disrupting peak travel, they chose AeroCloud CUPPS for its cloud-native flexibility and hardware-agnostic design. Deployed during a busy half-term holiday, the rollout was seamless, enabling LTN to reduce reliance on costly infrastructure, increase passenger throughput, and optimize space. The result: a future-ready platform that scales with demand while improving the passenger journey
Book a demo today
Book your demo today and see how AeroCloud CUPPS can transform your airport.
