The CUPPS Platform That Puts Airports First
Cloud-native technology, genuine airport-specialist support, and shared infrastructure built to grow with you. For airports that expect more from their technology partner.
Leading American Airports
The Support Problem Most Airports Are Living With
It’s more common than it should be. An airport carries a premium support contract with a large travel technology company and still ends up resolving the majority of their own tickets. The helpdesk is generic, response times are slow, and airports sit somewhere in the middle of a long priority list that also covers airlines, hotels, and GDS networks.
Your IT and operations staff end up as the de facto support team for a vendor’s software. That’s time, resource, and expertise that belongs in your passenger experience and day-to-day operations, not filling gaps a support contract should be covering.
AeroCloud CUPPS
Our cloud-native Common Use Passenger Processing System built entirely for airports. Any airline can use any available desk or gate. Agents can log in and the desk becomes their system instantly. When they log out, it resets for the next carrier. No fixed desk assignments, no idle infrastructure, no complexity.
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Proactive, airport-specialist support. When you raise a ticket, it reaches an engineer who understands your airport environment. We work to resolve issues before your passengers notice them.
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Shared infrastructure, maximum flexibility. All carriers share desks and gates dynamically. No expensive fixed assignments. More airlines and more routes without expanding your footprint.
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No user license fees. Unlimited users included. No per-seat or per-desk costs that compound as you add staff or carriers.
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Cloud-native from day one. No on-premise servers, no complex migrations, no ongoing licensing headaches. Built for modern airport operations from the ground up.
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Minimal training required. Designed for airport agents, not IT specialists. Fast onboarding, low friction at the desk.
Why Leading US airports choose AeroCloud
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Designed specifically to support your airport operations
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Modular platform. Deploy what you need, when you need it
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Proven in live airport environments
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Supports growth without increasing infrastructure
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Acts as an extension of your airport operations team
3 Ways CUPPS can improve efficiency at GSP
By enabling any airline to use any available check-in desk or gate dynamically, AeroCloud CUPPS unlocks greater operational flexibility and maximizes space utilization, helping airports move more passengers through the terminal without expanding infrastructure.
AeroCloud CUPPS reduces capital expenditure by up to 30% and airline operating costs by up to 15% per passenger with a common infrastructure. Built on IATA standards, it streamlines operations, cuts hardware needs, and optimizes space while improving passenger flow.
AeroCloud CUPPS can increase resource utilization by up to 50% as gates and check-in desks can be dynamically allocated to any airline. CUPPS optimizes space and hardware usage, enhances flexibility, and eliminates dedicated facilities, optimizing airport operations.
Peer references direct from our airports
PSP is a comparable US regional hub. They were running on their legacy provider and carrying a support contract that wasn’t delivering. Their internal team was managing the bulk of issues themselves. They made the switch to AeroCloud CUPPS and experienced a genuine step-change in both product performance and the quality of support they received. PSP now has the full AeroCloud CUPPS and AOS suite.
We’d love to connect the GSP team directly with their counterparts at PSP. In aviation, the best references come from people who have lived it, not from a slide deck.
All-in-One Platform
COMMON-USE SUITE
One intelligent, cloud-native platform to unify every aspect of your airport – from common-use technology to passenger verification, all in real time.
Common Use Workstation
A fully managed shared common-use desktop platform for airports, handling agents and airlines.
ExploreDeparture Control Systems
A complete Departure Control System, including a Weight & Balance module
ExplorePassenger Verification System
Simple and flexible passenger verification Our security scanning software delivers simple, flexible and automated passenger verification.
ExploreSelf-Service Solutions
Allows passengers to independently check in whilst delivering airport operational efficiencies.
ExploreLooking Ahead: AeroCloud Optic at GSP
Once the operational foundation is right, there is a significant opportunity to lead on passenger experience analytics. AeroCloud Optic is the aviation industry’s first computer vision technology for real-time, anonymous, curb-to-gate passenger flow monitoring. At 4 million annual passengers, the ability to see exactly where queues are building before your team feels it transforms how you staff, how you plan, and how you brief airlines and regulators.
Optic is already live at Frankfurt Airport (70M+ passengers) and Leeds Bradford Airport. It requires no wearables, no check-ins, and no personal data collection. Just intelligent, real-time visibility across the terminal. We’ll show you what it looks like for your layout and passenger volumes.
Let’s Come to Greenville
We’d like to bring the AeroCloud team to Greenville-Spartanburg for an on-site session.
Not a generic demo, but a real conversation with your operations and technology leadership about what a transition looks like in practice, what peer airports have experienced, and how Optic could fit into GSP’s growth plan over the coming years.
Proactive support, not reactive silence.
Shared infrastructure, maximum flexibility.
Cloud-native from day one.
