Before partnering with AeroCloud, SNA’s gate resource scheduling was managed by a licensing-based system that was not as effective. The
AeroCloud Optic Track
Passenger tracking from curb to gate
AeroCloud Optic Track is our multi-award-winning, industry-first computer vision technology that delivers anonymous passenger tracking in defined airport zones.
- Enables airports to track the customer journey from curb to gate
- Allows airports to identify real-time delays and hold-ups in different zones, adjust operations, and redirect staff accordingly
- Delivers accurate, anonymous 24 x 7 data that airports can confidently use to support critical operational decisions
- Provides data insights which can be used by stakeholders to make informed improvements to the passenger experience and to increase revenue streams
Features and Benefits of AeroCloud Optic Track
Paul Staples, Operations Director at Liverpool John Lennon Airport, has described AeroCloud Optic Track as “the holy grail of commercial activity in an airport”.
Curb to Gate Passenger Tracking
Records anonymised passenger journeys through the airport from curb to gate.
CCTV
Uses existing CCTV infrastructure to deliver accurate, real-time operational data. Airports can add additional cameras to enhance the quality of collected data.
24 x 7 Data
Delivers accurate, anonymous 24 x 7 passenger tracking data, which can be used to monitor KPIs and support critical operational decisions and planning.
Real-Time alerts
Delivers real-time notifications triggered in response to delays and SLA breaches at zones subject to queues, e.g. check-in or security delays, enabling operational staff to take action immediately.
Dwell Time
Measures dwell time at an individual, anonymised level in different zones and from curb to gate, generating accurate passenger tracking data which stakeholders can use to support key operational planning.
Informs Decision-Making
Offers data insights that airport stakeholders can use to make calculated improvements to the passenger experience, remove inefficient services, use staff more effectively, and take steps to increase commercial revenues.
Want to learn more about AeroCloud Optic Track? Contact our sales team, and we’ll show you the full power of what AeroCloud can do.
Customer Case Studies
- View Case Study
View Case StudySRQ’s passenger numbers grew significantly during the period of the COVID-19 pandemic, which saw its all-time passenger traffic record broken
View Case StudyTPA has a huge volume of flights traveling in and out of the airport – more than 600 daily during
Ready to find out more?
- Considering using AeroCloud’s solutions at your airport? Looking to understand how AeroCloud can revolutionize your airport’s operations?
Let’s start a conversation today.
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