Self Service Solutions

Self-service is the new standard in passenger processing, giving passengers a choice of ways to check in for flights and delivering operational and resource efficiencies for airports. AeroCloud’s airport self-service solutions empower airports to deliver a seamless and intuitive passenger journey.

Common Use Self-Service Solutions (CUSS)

  • Offers passengers great choice and flexibility when checking in
  • Reduces queues at check-in desks and bag drops
  • Revolutionises the utilisation of check-in areas
  • Delivers a frictionless passenger experience
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AeroCloud Optic screenshot_AeroCloud

Self-Service Kiosks

Our Common Use Self-Service (CUSS) Kiosks deliver a frictionless passenger experience, enabling travellers to move efficiently and autonomously through the airport.

passport

Supports Check-In

baggage

Flexible Deployments

check in

Easy To Accommodate

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Assembled In Britain

Kiosk image

Passport readers, bag tag and receipt printing, payment devices and frequent flyer card readers are included as standard.

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Our kiosks can be deployed in a single or multiple-step bag drop process.

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Designed with a slimline chassis and a reduced footprint, our latest kiosk design will easily slot into existing check-in hall layouts.

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We manufacture our kiosks on demand in the UK using trusted partners. This allows us to modify and customise as needed for each customer.

Why Self Service Kiosks Will Improve Your Airport

AeroCloud CUSS reduces check-in times by 40-50%, with shorter queues and faster passenger processing. By offering flexible and intuitive options from mobile apps to bag tag kiosks, CUSS creates a frictionless experience that empowers passengers to check in independently.

50
%
Reduction in check-in times.

Airports implementing AeroCloud CUSS have seen up to a 20% improvement in passenger satisfaction. By enabling a faster and more autonomous check-in experience, CUSS enhances convenience & efficiency, creating a much smoother and more positive passenger journey.

20
%
Increase in passenger satisfaction.

Airports using AeroCloud CUPPS and CUSS can reduce their energy consumption by up to 15% by eliminating. equipment redundancy. Common-use systems reduce the need for dedicated hardware which minimises idle time and optimises the use of airport space & infrastructure.

15
%
Decrease in energy costs.

Bag Tag Printing Kiosks

Our airport bag tag printing kiosks enable customers to organise and print bag tags for their luggage.

Self Service

Offers customers the ability to manage their own bag tag printing and allocation as part of the self-service passenger experience.

Man at self service kiosk

Passenger Mobile Apps

AeroCloud’s self-service airport passenger mobile apps enable contactless passenger processing and bag drop, powered by the customer’s mobile device.

Frictionless Travel

Our mobile app solutions include Biometric Enrollment and Contactless Kiosk applications.

Transform your Passenger experience A Stress-free Journey from Start to Finish

Automated Gates

AeroCloud’s Passenger Verification solutions includes our passenger validation application, eScan and automated gate hardware.

Gate Application

Operates a range of gate hardware and integrates with various automated gates for passenger self-scanning.

Airport electronic security gates
LTN – London Luton Airport (CUPPS)

Helping London Luton Airport service over

17 Million Passengers

Using AeroClouds Common Use Passenger Processing System (CUPPS)

See how we transformed London Luton Airport plane duotone solid 1
SQL – Sarasota Bradenton International Airport (GMS)

Helping Sarasota Bradenton International Airport handle over

100,000 Aircraft Operations

Using AeroCloud Flight Informations Display System (FIDS)

See how we transformed Sarasota Bradenton International Airport plane duotone solid 1
TPA – Tampa International Airport (GMS)

Helping Tampa International Airport coordinate over

600 Flights Per Day

Using AeroCloud Gate Management System (GMS)

See how we transformed Tampa International Airport plane duotone solid 1
LPL – Liverpool John Lennon Airport (Optic)

Providing Liverpool John Lennon Airport with a

Seamless view of passenger movement

Through key touchpoints using AeroCloud Passenger Flow Monitoring

See how we transformed Liverpool John Lennon Airport plane duotone solid 1

What Customers Say

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“We had a half-term holiday in the middle of the delivery window, so we didn’t want to impact the operation. The key things to overcome, really come back to collaboration, it’s having detailed plans, and making sure we are in regular contact with all the key stakeholders – which we did and it really went well and we delivered in line with plan.”

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We truly appreciated having the AeroCloud team onsite. The entire airport team was extremely impressed with both the staff and the results of the implementation. A big thank you to everyone involved in bringing common use to OKC International – it’s been a fantastic experience from start to finish.

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AeroCloud is intuitive – we have tenants who use it occasionally, and they never struggle to remember how. Because I’m ultimately responsible for all operations, I check AeroCloud when I’m at home – I can do it on my phone. And my son likes to check in on it too – he’s ten and thinks he can manage an airport better than his dad. With AeroCloud, maybe he could. But I won’t let him find out.

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Want to learn more about our Common Use Self-Service Solutions?

Contact our sales team, and we’ll show you the full power of what AeroCloud can do.

Get in touch
Interior view of a terminal at an airport with passengers arriving or departing
TPA – Tampa International Airport (GMS)

Helping Tampa International Airport coordinate over

600 Flights Per Day

Using AeroCloud Gate Management System (GMS)

See how we transformed Tampa International Airport plane duotone solid 1
SNA – John Wayne Airport (GMS)

Helping John Wayne Airport transport passengers to/from

40 Nonstop Destinations

Using AeroCloud Gate Management System (GMS)

See how we transformed John Wayne Airport plane duotone solid 1
LTN – London Luton Airport (CUPPS)

Helping London Luton Airport service over

17 Million Passengers

Using AeroClouds Common Use Passenger Processing System (CUPPS)

See how we transformed London Luton Airport plane duotone solid 1

Ready to find out more?

Considering using AeroCloud’s solutions at your airport? Looking to understand how AeroCloud can revolutionize your airport’s operations?

Let’s start a conversation today.


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