Paul Staples, Operations Director at Liverpool John Lennon Airport, has described AeroCloud Optic Track as “the holy grail of commercial activity in an airport”.
Curb to Gate Passenger Tracking
Records anonymised passenger journeys through the airport from curb to gate.
Uses existing CCTV infrastructure to deliver accurate, real-time operational data. Airports can add additional cameras to enhance the quality of collected data.
24 x 7 Data
Delivers accurate, anonymous 24 x 7 passenger tracking data, which can be used to monitor KPIs and support critical operational decisions and planning.
Delivers real-time notifications triggered in response to delays and SLA breaches at zones subject to queues, e.g. check-in or security delays, enabling operational staff to take action immediately.
Measures dwell time at an individual, anonymised level in different zones and from curb to gate, generating accurate passenger tracking data which stakeholders can use to support key operational planning.
Offers data insights that airport stakeholders can use to make calculated improvements to the passenger experience, remove inefficient services, use staff more effectively, and take steps to increase commercial revenues.
Want to learn more about AeroCloud Optic Track? Contact our sales team, and we’ll show you the full power of what AeroCloud can do.
Sarasota–Bradenton International Airport (SRQ) opened in 1942 near the west coast of Florida. It handles over 1.5m passengers a year and over 100,000 aircraft operations.
Lionel Guilbert is Senior Vice President of Operations & Public Safety at SRQ and is responsible for ensuring passengers and aircraft get where they need to go. In 2019 he and the airport’s procurement team opened a tender to look for a new airport operations management platform.
Tampa International Airport (TPA) in Florida sought a flexible, efficient solution to improve its operations and passenger experience, particularly during challenging times.
AeroCloud’s modular, cloud-native platform provided TPA with a tailored solution, addressing their specific needs without the excess features of a larger all-in-one system.
Since 2019, TPA has benefited from AeroCloud’s platform, granting relevant access to tenants and ground operations teams and streamlining communication during irregular operations. The easy-to-use platform has effectively supported the airport, enhancing overall efficiency and service.
AeroCloud Optic’s award-winning computer vision technology has been trialled in both UK and US airports.
At Liverpool John Lennon Airport (LPL), it has been used to understand movement better, identifying where peaks, bottlenecks and queues are likely to be, resulting in better planning and increased efficiency.
Paul Staples, Operations Director at Liverpool John Lennon Airport, describes it as “the holy grail of commercial activity in an airport.”