<a href="https://aerocloudsystems.com">AeroCloud</a> has been awarded a contract by Manchester Airports Group (MAG) to provide its Remote Stand Plan and Airfield Works modules to <a href="https://www.manchesterairport.co.uk/">Manchester Airport</a> (MAN).

AeroCloud creates modular and scalable intelligent airport management software built on leading-edge technology. Its cloud-based platform uses predictive artificial intelligence and machine learning. Together with common-use passenger processing and self-service solutions, it delivers an innovative answer to the complex operational challenges experienced by airports across the globe.

Manchester Airport will use AeroCloud’s Remote Stand Plan (RSP) to efficiently manage their aprons, the area of an airport where aircraft are parked, unloaded or loaded, refuelled, boarded or maintained. The Airfield Works (AW) module manages on-site development and construction work.

Manchester Airport’s Airfield Liaison Manager, Gary Cookson, commented:

“The Remote Stand Plan module is a fabulous piece of kit that works independently from our stand allocation system and helps the team to plan and manage capacity on the remote apron stands.

The module is user-friendly, and the ‘easy on the eye display’ gives a real-time overview of both immediate and future capacity availability.”

AeroCloud’s CEO George Richardson said:

“AeroCloud is delighted to be working with Manchester Airport. Our software is quick to deploy and accessible through any device, making it an ideal solution to support improvements to aspects of the airport’s operations. Airports deserve better, and AeroCloud provides the technological infrastructure to achieve this.”

AeroCloud offers airports a cost-effective and revolutionary approach to improving and developing their operational management systems requiring little or no capital outlay.  Its scalable, intelligent airport management platform, passenger processing and self-service solutions support the growth of airports. The beauty of AeroCloud’s agile, modular cloud-based software is the speed at which it can be implemented, meaning that AeroCloud can offer a rapid turnaround on the provision of new systems as required.

Based in Macclesfield in North West England, our team are excited to be working with MAN, our local airport, and deploying our software to support their planning and capacity management activities.



Planning & capacity management at Manchester Airport

Paul Secker, founder and CEO of Flight Solutions, reflects on his company's recent fusion with AeroCloud.

The decision for Flight Solutions to join forces with <a href=“https://aerocloudsystems.com” target=“_blank”>AeroCloud</a> has been a bold move. I’ve worked in this industry for twenty-seven years, and this is one of the most exciting ventures I’ve participated in.

AeroCloud delivers comprehensive and innovative operational solutions to airports, a sector increasingly under pressure to minimise disruption and improve the experience for stakeholders and passengers. Combining cloud-enabled passenger processing expertise with AeroCloud’s scalable, intelligent airport management software gives the world’s leading airports the leading-edge operational technology needed to tackle such future challenges.

Energised by a passion for learning and evolving our solutions in partnership with airport operational teams, I have followed a similar journey to AeroCloud, working with a few key customers to showcase our products. We share a common vision of building and developing innovative solutions. 

Bringing our two businesses together provides a fantastic framework to take our combined product set to the broader market. Our powerful management platform and cohesive team approach enhance our products’ capabilities, driving a ripple effect of much-needed change in the industry. As a result, airports can use AeroCloud’s modular product portfolio to streamline operations, and we can scale up to meet demand while continuing to innovate. 

Looking ahead, AeroCloud is constantly assessing and keeping abreast of trends. Coming out of Covid-19, we understand that airports are looking to use technology to help to address staff shortages and improve the passenger experience.

Self-service continues to be at the forefront of airport operations improvement, and our product set already enables airports of all sizes to implement solutions affordably. Our self-service portfolio will continue to deliver innovations that make the technology accessible to more and more airports.

We will continue to provide airports, ground handlers and airlines with the tools to gain real-time insight into their operations and enhanced predictive intelligence and automation. We have already simplified passenger and baggage processing through our passenger self-service solutions and will carry on delivering further enhancements to these processes.

AeroCloud plans to launch additional products shortly, bringing further innovation to the industry. So keep an eye out for future announcements! 

This merger will boost AeroCloud’s presence in the industry, offering a viable alternative to legacy providers. In addition, the robust product set and fresh innovation delivered by our combined capabilities now provide an excellent framework to build the next chapter of our business. We firmly believe that Airports Deserve Better and that we have a platform that will deliver.

Paul Secker joins as a Co-Founder and Director of Common Use at <a href=“https://aerocloudsystems.com” target=“_blank”>AeroCloud</a>.

To find out more about AeroCloud, contact one of our team by emailing hello@aerocloudsystems.com.


Joining Forces - The Ripple Effect

# Airports of the Future
<br>

We live in a constantly changing and evolving world, largely thanks to significant technological advancements. I've worked in the aviation industry for over 30 years, and in this time, I've witnessed other industries evolve and change exponentially. And yet, the airport environment has remained relatively static. As a result, legacy providers of airport operation systems have been slow to take on board the advantages of technologies such as the Cloud, let alone other transformative innovations driven by emerging technology. 

As a self-confessed technology geek from a young age, seeing this industry, which I'm so passionate about, in such a stagnant state led me to think of ways to improve it; this ultimately led to co-founding AeroCloud.

<br>

#### Current airport operations

</br>

People have this vision of arriving at the airport, dropping their bags, boarding their plane and swiftly taking off; however, air travel is not as easy to manage as other modes of transport. Various checks and processes are in place to guard the safety of the airports, passengers and flights, all of which take time.

AeroCloud aims to implement software that speeds up this process efficiently and sustainably and ensures that passengers' privacy is respected and maintained. 

Now, to understand how technology can change the future of airports, we must first understand how airports currently operate. Three key entities are involved in the flight journey: the airports, security units, and airlines. The big issue here is how they interact and a lack of shared information. For example, airlines in the US don't share the volume of passengers they expect on each flight, and security units do not share estimated peak and drop times for passenger arrivals. This lack of communication leaves airports in the dark and makes it harder to prepare their operational requirements in line with demand. 

<br>

#### Looking into the future

</br>

Imagine an airport operation system that can track passenger volumes and real-time delays, predict changes in passenger traffic, ease check-in and security procedures and provide feedback with recommendations on how to operate more effectively and sustainably.

AeroCloud's mission is to do just that – make airport operations smoother and the passengers' experience better. We aim to achieve this vision through cloud-based Artificial Intelligence (AI) and Machine Learning Technology. For example, our Common Use Passenger Processing (CUPPS) integration already uses historical data to predict passenger traffic levels in the US. This information helps airport stakeholders, such as cafes and concessions, prepare their staff and resources accordingly. Our products can also predict passenger traffic by incorporating real-time data based on changes in weather and delays.

However, additional technological enhancements could be employed to improve airport operations. For example, if we could link an individual to a flight and know where it was landing, we could start mapping the traffic between airports. This linkage would enable airports to manage passenger traffic in real time more efficiently. 

To take this vision a step further, AeroCloud is currently developing Computer Vision AI to assist in the development of frictionless border controls. This technology will recognise individuals and eliminate some of the security processes passengers must undergo. It could also be used to identify each individual's journey through different airport operation points and to recognise behavioural trends that the airport could use to enhance its efficiency further. 

Equally crucial to AeroCloud's mission is reducing our carbon footprint and helping airports to do the same. We chose Amazon Web Services (AWS) as our cloud solution service provider as they invest heavily in renewable energy, with some of their data centres entirely driven off the grid. As our Cloud-based products provide a holistic operation management system, AeroCloud enables airports to cut their energy usage too, by eliminating the use of energy-hungry servers. Available data also allows our Machine Learning Technology to minimise an airport's carbon footprint. It can, for example, help its operational teams make better gate management decisions, such as prioritising shorter ground-to-gate journeys for larger, more polluting aircraft.

<br>

#### Limitations to emerging technology

</br>

There are nuances to the technological innovations mentioned above. Most notably, the amount of data needed to power the technology. Current GDPR laws limit data collection for specific purposes such as security and passenger well-being. Therefore, though the technology is already available to enhance the passenger journey, the current laws stop airports from interrogating it.

Our golden rule at AeroCloud is only to collect necessary data, and we focus on creating software that brings about positive change. In technology, there's a delicate balance between creating something purely because it's intellectually stimulating versus something that is solving a crucial problem. The latter is at the forefront of our innovations, and we continually evaluate the sector for potential future improvement.

Airports of the Future

AEROCLOUD BRINGS INNOVATION TO NORFOLK INTERNATIONAL AIRPORT, VIRGINIA

20TH OCTOBER 2022: AeroCloud Systems (AeroCloud), the 100% cloud-native software platform dedicated to the support of airports, has won a contract to provide Gate Management System (GMS) and Intelligent Airport Management (IAM) for Norfolk
International Airport (ORF).

In order to increase throughput after adding 20 new destinations since bringing on Breeze and Allegiant Airlines, Norfolk International Airport is focused on automating many core airport services, including the allocation of aircraft parking positions and tracking the aerial and ground locations of arriving and departing aircraft.

Users will have access to an open architecture platform which provides insights into flight operations and passenger behaviour, facilitating capacity forecasting and increased agility with daily operations.

George Richardson, CEO and Co-Founder of AeroCloud said: “With our state-of-the-art modular platform, Norfolk International will benefit from a unique solution which will improve the experience of the 3.5 million passengers who pass through the airport each year. We’re shaking the industry up – airports deserve better, and we are providing the
infrastructure to achieve this”.

AeroCloud offers airports a cost-effective and revolutionary approach to improving and developing their management systems whilst requiring little or no capital outlay.

Richardson added: “Norfolk International operates in a delicate ecological sanctuary, and AeroCloud’s GMS will allow the airport to expand its capacity whilst avoiding the environmental impact and cost of additional infrastructure. Our flight and gate management systems will enable the airport to grow and ultimately better serve its airlines, operators and passengers whilst avoiding the negative impact on the surrounding ecosystem through further development.”

“It’s a fail-safe solution, and we applaud Norfolk International Airport’s values-led approach to innovation and efficiency.”

By utilising specialist tools embedded within the system, AeroCloud’s software also allows airports to see and respond to potential gate conflicts and peaks and troughs in passenger levels.

Andrew Hoppe, Director of Airport Engagement, Americas, for AeroCloud, said: “Our product automates the manual tasks of the operations team, is cost-effective, flexible, and offers customers unlimited user licenses in a proven mission-critical solution- that’s what appealed to Norfolk International.”

“Our GMS is cutting edge and will enable their team to automate their week of operations planning and respond to tactical day of changes based on accurate real-time data. Airports have been asking for this for years, and AeroCloud is the only company that can deliver it to them.”

AeroCloud’s operations management systems will be in place from Q4 2022 under an initial three-year contract. Norfolk International Airport is one of the US’ fastest growing airports and was recently upgraded to Medium Hub class by the FAA.

This latest news follows AeroCloud’s recent announcements of its expansion into Nassau (NAS), the Bahamas’ main airport and Eastern Iowa Airport. Further roll-outs of its systems and approach are planned across American and European airports in the forthcoming months.

For more information, please contact: hello@aerocloudsystems.com

- Ends -

AeroCloud brings innovation to Norfolk International Airport

Flight ops and passenger prediction screenshots

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When I first started at AeroCloud, I knew they were bold. From my first meeting with George, his enthusiasm and ideas for the future of AeroCloud were, and continue to be, infectious. Ian’s role is clear - a senior counsel with bucket loads of experience. As a COO, I like to think that I also bring a few qualities to the boardroom. Most notably, my experience in ensuring teams and processes can effectively scale and in delivering operational excellence. You can read more about my thoughts on the role of a COO [here](https://medium.com/playfair-capital-blog/thinking-of-hiring-or-applying-for-a-startup-coo-role-heres-why-you-should-a1237bad54dc).

I joined the AeroCloud team in March 2022, and during that time, the company has matured whilst not losing that innovative spark. 

One case study that has really flourished is our work with Sarasota Bradenton International Airport (SRQ). Using AeroCloud’s platform, SRQ grew passenger traffic from 3% to 183%. They were able to save on cost, carbon and time—an outstanding result but certainly not one that is unheard of here at AeroCloud. 

This is fantastic growth for the company, but airports need to have the right solutions in place in order to deal with the increased footfall. In 2018, prior to having AeroCloud’s solution in place, SRQ saw traffic jump by 15% to 680,000 passengers, but the old solution provider could not manage the increased passenger volume. The legacy provider required a lot of manual input, and the alternative big enterprise solutions did not address SRQ’s needs either.

Here’s where AeroCloud stepped in to provide the needed solution.

In 2018 SRQ chose our platform to automate their operations and manage their increased passenger traffic.

AeroCloud quickly understood the airport’s processes and offered an easy-to-use platform even for those that do not often use it, such as airport tenants. 

Our Gate Management System (GMS) automates gate allocation and synchronises gate updates with those on the flight displays. Additionally, it provides passenger prediction analytics that helped SRQ to plan its terminal capacity well in advance. 

This proved to be extremely useful in adverse weather conditions. During the last storm in April 2022, the AeroCloud platform allocated 26 aircraft to 13 gates and saved 30 minutes of ground time, allowing airlines to avoid breaching tarmac delay rules.

One of the joys of AeroCloud is that we can implement our solutions within a matter of days, and we were able to efficiently address the issues which SRQ was experiencing with the old provider. 

Once implemented, SRQ could plan its capacity 90 days in advance, allowing the airport’s staff, carriers and tenants to better prepare to accommodate spikes in passenger traffic. 

Being able to prepare their operations, such as queue planning and team allocation, meant they could keep airlines, customers and staff, happy; happy stakeholders are just one outcome of using AeroCloud products. 

An excellent result thanks to our dynamic product that uses data to support airports’ operations. 

Overall, SRQ has seen…

<ul>
<li> 183% increase in passenger traffic (2020/2021) </li>
<li> Three times minimum saving in costs </li>
<li> 1005 gates allocated dynamically </li>
<li> 96% predicted passengers matching actual passengers boarded </li>
<li> 30 minutes minimum saving in aircraft ground time </li>
</ul>

I stand by my initial thoughts of AeroCloud…

We are bold.

We are the future of airport operations.

The differentiator of the disruptor

AeroCloud Systems has been awarded a contract to provide a full suite of airport operations’ management systems, including flight information display systems (FIDS), gate management systems (GMS) and common-use passenger processing systems (CUPPS) for [Eastern Iowa Airport](https://flycid.com) (CID).

CID serves more than 1 million passengers a year and is currently completing the final phase of a terminal expansion project, with all systems expected to be fully inducted early in 2023.

George Richardson, CEO and Co-Founder of AeroCloud, said: “CID has evolved through the years using fiscally sound management and forward-thinking leadership, so AeroCloud was a perfect fit and the natural choice.”

“The speed at which we can deploy our software, the accessibility of the user interface on a mobile device, and our progressive attitude have been key to securing this deal. We’re shaking up the industry – airports deserve better, and AeroCloud is providing the infrastructure to achieve this.”

AeroCloud offers airports a cost-effective and revolutionary approach to improving and developing their operational management systems requiring little or no capital outlay. Its 100% cloud native software platform provider is dedicated specifically to their support.

The platform’s modular intelligent airport management platform can support CID’s growth whilst offering a reactive, scalable solution which will accommodate changes in situations, such as the introduction of new airlines to the airport. The beauty of AeroCloud’s agile, cloud-based platform is the speed at which it can be implemented, meaning that AeroCloud can offer a rapid turnaround on the provision of new systems and onboarding as required.

Located in Cedar Rapids, in the Midwest of the U.S.A., CID provides Eastern Iowa and the border regions of Illinois and Wisconsin with flights to 16 nonstop destinations on five airlines with connections to hundreds of locations. Introducing AeroCloud’s innovative solutions will allow the airport to scale its operations while maintaining an unmatched passenger experience. 

For more information, please contact hello@aerocloudsystems.com 

AeroCloud revolutionises airport operations management for Eastern Iowa Airport

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AeroCloud Systems is a finalist in the Prolific North Tech Awards, having been shortlisted for SaaS Company of the Year.

This is fantastic news for AeroCloud, and as we continue to innovate and shake up the world of airport operations, it's rewarding for the team's dedication, hard work, and enthusiasm to be recognised.

We’re also delighted that AeroCloud’s CEO [George Richardson](https://www.linkedin.com/feed/update/urn:li:activity:6981299729863208962) has also been nominated as Prolific North Tech Entrepreneur of the Year.

The [Prolific North Tech Awards](https://www.prolificnorthawards.co.uk/tech/2022-finalists) celebrate the incredible innovation of the North of England’s tech sector and reward the organisations, team and individuals who all contribute to the region’s growth, and it’s wonderful to be part of it. We’re looking forward to attending the awards ceremony in late October.

AeroCloud is a finalist at The Prolific North Tech Awards

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On Block / Off Block is our podcast about working in, and with, airports - and it's hosted by our CEO, [George Richardson](https://www.linkedin.com/in/george-richardson-a7520615a/).


<iframe src="https://anchor.fm/aerocloud/embed/episodes/Interview-with-Paul-Secker-e1n89vc/a-a8fbcps" height="102px" width="100%" frameborder="0" scrolling="no"></iframe>

In this fifth On Block / Off Block podcast, you can hear George's interview with AeroCloud's new Global Director of Common-Use, Paul Secker. They discuss Paul's introduction into a career with Airports, how he built and grew Flight Solutions to become one of the leading disruptors in the Common-Use market and their recent merge into AeroCloud.

The podcast is available on most platforms including [Apple Podcasts](https://podcasts.apple.com/us/podcast/on-block-off-block/id1581968113) and [Spotify](https://open.spotify.com/show/5b7PiXHek6FypzYIafb4Y5).

New On Block / Off Block podcast: Interview with Paul Secker

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#### AEROCLOUD BRINGS STATE-OF-THE-ART OPERATIONS MANAGEMENT SYSTEMS TO LYNDEN PINDLING INTERNATIONAL AIRPORT (NAS) 


AUGUST 16th 2022: AeroCloud Systems (AeroCloud), the 100% cloud native software platform dedicated to the support of airports, has won a contract to provide the Flight Information Display Systems (FIDS) and gate management systems (GMS) for the largest international airport in The Bahamas and the 4th largest airport in the Caribbean.

The initial three-year contract, the start of a new partnership between Lynden Pindling International Airport and AeroCloud, will see new operations management systems in place from Q3 2022. 

George Richardson, CEO and Co-Founder of AeroCloud said: “With our state-of-the-art modular platform, we can provide Lynden Pindling International Airport with a best-in-class solution to help manage the millions of passengers it processes each year. 

“We’re shaking the industry up – airports deserve better, and we are providing the infrastructure to achieve this. NAS is the perfect example of an airport that was in need of change, and I am delighted they selected us to lead their innovation and assist with the growth ambitions that this airport team can deliver.”

AeroCloud offers airports a cost-effective, and revolutionary approach to improving and developing their management systems while requiring little to no initial capital outlay.  

The platform’s transforming approach focuses on automating labour-intensive tasks and predicting operational events such as spikes in passenger numbers and congestion on the apron and gate areas, both of which occur during busy peak periods at airports like LPIA. The platform’s open architecture allows for access to a wide range of data sources, thus providing airport stakeholders with insights into operational trends such as cancellations, delays, and diversions. These predictive capabilities in turn facilitate prescriptive analytics that can optimise future gate allocation planning in a way that revolutionises airport decision making. 

LPIA already has access to enhanced arrival and departure data via the AeroCloud platform. The AI-Driven GMS will prove particularly valuable in supporting the management of the commercial aprons with the aim to enhance operational efficiency.

Richardson added: “Our gate management system will create a paradigm shift for Lynden Pindling International Airport greatly reducing the amount of manual tasks required to manage their operations, and also alerting key stakeholders to take proactive measures towards avoiding conflicts and irregular operations.”

It’s a fail-safe solution and we applaud Lynden Pindling International Airport’s progressive approach towards resolving the disruption issues faced by many airports recently. Our tool requires little to no manual intervention for resource planning. This was imperative to meet their automation needs”

By utilising specialist tools embedded within the system, AeroCloud’s software also allows airports to see, and respond to, peaks and troughs in passenger levels. 

Andrew Hoppe, Director of Airport Engagement, Americas for AeroCloud, said: “This is the future of airport operational management, and that immediately resonated with the team at Lynden Pindling International Airport. They were especially intrigued with how AeroCloud’s innovative forward planning feature will allow them to plan gate scenarios up to three months in advance using AI and Machine Learning. Our product is innovative, cost-effective and efficient, and offers customers unlimited user licences under the umbrella of absolute security.” 

AeroCloud recently announced a merger with Flight Solutions to augment its capabilities to include passenger processing services. In the forthcoming months AeroCloud will continue to roll-out its systems and approach across American and European airports. 

For more information please contact: hello@aerocloudsystems.com 

-End-
 

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